We hope you and your newly purchased item will live happily ever after. If this is somehow not the case you can return your item to us.
After arrival of your order you have 7 days in which you can let us now wether you'd want to return your order. If you do, let us know via email or ,when ordered via etsy, send us an etsy message. In the 7 days after please send the order back to us.
The items need to be in the same condition as we've sent them. If the entire order is returned we will refund the purchase price and the original sending costs (not the return sending costs). If you return a part of your order we will only refund the purchasing price of that item. Please note that this applies only to orders in the Netherlands. Orders within the EU can only get a refund for the purchasing price, order outside of the EU are not apllicable to a return.
In any case you hold the responsibility for the safe return of the item.
If you want to return an item purchased in one of our stores, please do so within 14 days with receipt. Items purchased in store can be exchanged for something else or we can give you a voucher with store credit. We only refund online purchases as you can't see or try on the item before purchasing.